Patient Navigation & Health Resource Consultation

**Patient Navigation & Health Resource Consultation | 45-Minute Personalized Session**

Navigating healthcare can feel overwhelming, especially when you're managing a chronic condition, coordinating multiple appointments, understanding healthcare information, or struggling to find the resources and support you need.

At Simply Living Whole, I believe everyone deserves to feel informed, heard, and empowered when making decisions about their health and well-being.

As a Community Health Worker (CHW), Health Educator, and Wellness Coach, I provide personalized, nonclinical guidance to help individuals better understand healthcare processes, identify available resources, and develop the knowledge and confidence to advocate for themselves.

My approach recognizes the impact of social determinants of health (SDOH), including healthcare access, transportation, financial barriers, housing stability, food security, and social support.

**Areas we may explore include:**

- Understanding how to navigate healthcare systems and services
- Preparing questions and organizing concerns before medical appointments
- Understanding general health information and educational materials
- Identifying community health and social service resources
- Exploring transportation, food assistance, and other support options
- Understanding general health insurance terminology and service navigation
- Improving communication and self-advocacy with healthcare providers
- Identifying barriers that may interfere with accessing care
- Organizing healthcare priorities and determining practical next steps
- Developing greater confidence in managing healthcare-related responsibilities

**Your 45-minute consultation includes:**

- A personalized discussion of your healthcare navigation concerns
- Identification of immediate priorities and barriers
- General education about relevant healthcare processes
- Guidance in identifying appropriate community resources
- Support with organizing questions and next steps
- A practical navigation checklist or brief resource summary, when appropriate

Whether you're navigating a new diagnosis, managing ongoing healthcare needs, seeking community assistance, or simply unsure where to begin, this consultation provides a supportive space to explore your options.

My goal is to help you feel less overwhelmed, more informed, and better prepared to take the next steps in your healthcare journey.

**Simply Living Whole — Redefining health. Reclaiming self.**

*This service provides nonclinical health education, navigation, and resource guidance. It does not include medical diagnosis, treatment, legal advice, insurance eligibility determinations, guaranteed placement in assistance programs, or representation in insurance appeals.*

1. What is your primary reason for seeking patient navigation or health resource support?

2. Which areas would you like assistance with?
Healthcare Navigation, Appointment Preparation, Health Education, Insurance Questions, Transportation Resources, Food or Housing Resources, Community Support, Self-Advocacy, Other

3. What is the most important issue you would like to address during our consultation?
Long answer
4. Have you already contacted any organizations or resources about this concern?
Yes / No / Prefer not to say

5. Are you seeking resources in a particular city, county, or state?
City, county, and state only

6. What would make this consultation most helpful for you?

Q: Who is this service for?
A: Individuals who need help understanding healthcare processes, locating community resources, preparing for appointments, or developing greater confidence navigating health and social services.

Q: Can you help me find community resources?
A: Yes. We can explore possible resources related to healthcare access, transportation, food assistance, housing support, and other social needs. Availability, eligibility, and enrollment are determined by the organizations providing those services.

Q: Can you help me understand my health insurance?
A: I can explain general insurance terminology, help you identify appropriate member-service contacts, and organize questions for your insurer. I do not make coverage determinations, guarantee reimbursement, or act as a licensed insurance adviser.

Q: Can you communicate directly with my healthcare provider?
A: Any direct communication or coordination with your provider would require appropriate consent, an agreed scope of service, and suitable privacy arrangements. This consultation primarily focuses on equipping you to navigate your own care.

Q: Can you help me prepare for a medical appointment?
A: Yes. We can organize concerns, develop questions, discuss general health information, and explore ways to communicate effectively with your healthcare team.

Q: Will you apply for assistance programs on my behalf?
A: This consultation focuses on explaining resources and next steps. Completing applications, extensive case management, or ongoing coordination would require a separate service arrangement when available.

Q: Is this service covered by insurance?
A: This Sofia Health listing is offered at a self-pay rate of $95. Insurance billing or reimbursement should not be assumed unless a specific payer arrangement and the applicable eligibility requirements have been confirmed.

Q: Can I schedule ongoing patient navigation support?
A: Yes, depending on your needs and the scope of available services. Additional consultations can address new barriers, resource questions, and next steps.